We had the most horrid en-suite bathroom you can imagine, carpets on the floor, holes in the wall and the most vile (not our choice) fittings that we inherited when we bought the house.
Cassandra helped us enormously with the options available and came up with some great suggestions which, in our case, even involved moving a wall so we could fit a shower in to a small space. We ended up with a fabulous design that really had the 'wow' factor. Fred, Leo and Ben came along at the time and dates agreed and did a fabulous fitting job with great attention to detail and finish. Great.